iStore Learnership in Johannesburg: Apply if you have a passion for technology and innovation

Finance 1 week ago

0 1 minute read

As a Technical Learner you’ll be an integral part of our store’s technical team, working alongside experienced technicians to troubleshoot and resolve customer issues, install and troubleshoot software, and provide support to the customers. You’ll get hands-on experience with the latest Apple products and technologies, including Mac, iPhone, iPad, Apple Watch, and more

iStore Learnership in Johannesburg: Apply if you have a passion for technology and innovation

Minimum Requirements:

Completed Matric
Basic knowledge of computer hardware and software
Familiarity with common operating systems (e.g., Windows, macOS, Linux)
Basic understanding of networking concepts and protocols
Ability to troubleshoot and solve technical problems
Excellent communication and interpersonal skills
Ability to work well in a team environment
Strong customer service orientation
Familiarity with support ticketing systems

Responsibilities:

Provide technical support to customers in-store and over the phone
Troubleshoot and resolve issues with software
Install and configure new hardware and software for customers
Provide support to customers on how to use their Apple products
Maintain accurate records of customer interactions and repairs
Work closely with other members of the technical team to ensure the smooth operation of the store.

CLICK HERE TO APPLY ONLINE: iStore Learnership in Johannesburg: Apply if you have a passion for technology and innovation