Victim and Survivor Support Officer International Position at World Health Organization: An annual base salary starting at USD 92,731 | Youth Opportunities
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Victim and Survivor Support Officer International Position at World Health Organization: An annual base salary starting at USD 92,731

Victim and Survivor Support Officer International Position at World Health Organization (WHO)

Victim and Survivor Support Officer International Position at World Health Organization (WHO)

  • Grade: P5
  • Contractual Arrangement: Fixed-term appointment
  • Contract Duration (Years, Months, Days): 2 years
  • Primary Location: Switzerland-Geneva
  • Organization: HQ/PRS Prevention of and Response to Sexual Misconduct  
  • IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device’s system settings. 


WHO is committed to providing a respectful work environment and promoting and enforcing policies that respect the inherent dignity of all persons. WHO has zero tolerance for sexual misconduct committed by its workforce and implementing partners and seeks to protect its workforce from becoming the target of sexual misconduct. WHO’s approach to the prevention of and response to sexual misconduct (PRS) reflects a United Nations system-wide and common approach. The strategic objective of the programme is to create awareness of sexual misconduct risks in all WHO activities, to promote policies and systems that can ready the Organization for and meet the complexities of PRS and help implement an effective safeguarding approach across all levels of the Organization. This approach spans prevention, early detection, response, and accountability for PRS.
This approach includes:
(1) The development of appropriate policies and plans
(2) Dedicated PRS and safeguarding expertise to support colleagues and operations
(3) Rigorous awareness of standards and codes of conduct amongst all personnel, contractors, service providers and partners
(4) Recruitment processes that ensure that staff embody the values and standards of the Organization
(5) Appropriate PRS training of all staff and personnel
(6) Easily accessible feedback and complaint mechanisms for staff, whistleblowers, and communities with reliable follow-up and transparent reporting
(7) Interaction and coordination with Member States, partners, and the UN system to ensure synergies
(8) Helping the Organization to internalize and operationalize a victim and survivor-centered approach and services.


Under the direct supervision and overall guidance of Director PRS, and in close collaboration with colleagues working in accountability functions (e.g., IOS, HRT, CRE, etc.); support functions including, but not limited to, SHW; and PRS actors across the three levels of the Organization, the Victim and Survivor Support Officer will do the following:

1. Drive the systematic integration of a VSCA in all relevant policies, procedures, and actions related to sexual misconduct prevention and response

2. Develop and monitor standards and benchmarks that allow Member States and WHO senior management to oversee progress in the shift towards a VSCA in the context of sexual misconduct.

3. Be accountable for the set-up and management of systems that are able to coordinate the response to the needs of alleged survivors/victims of sexual misconduct.

4. Ensure that capacity is built to implement the various aspects of a VSCA in WHO at the different levels and with key actors (e.g. investigation teams, Regional PRS coordinators, WHO Heads of country offices, PRS focal points; staff working in accountability functions, staff health, staff health insurance, ombudspersons, etc.)

5. Confidentially provide information and advice to victims/survivors of sexual misconduct.

6. Monitor compliance with benchmarks set for the Sexual Misconduct Incident Management System (SM-IMS), provide regular reports, and make recommendations on process improvements, as required.

7. Build partnerships with UN agencies and represent WHO in Inter-Agency work related to the implementation of a VSCA in UN country teams, and collaborate closely with the UN Victims’ Rights advocate, and other relevant actors.

8. Take managerial responsibility for victim/survivor support actions funded through WHO’s Survivor Assistance Fund (SAF).

9. Lead victim/survivor support missions and monitoring missions in priority countries, as required.

10. Lead the establishment of safe systems and the collection of victims’/survivors’ feedback to facilitate evidence- and data-informed decision-making and reform processes.

11. Ensure that lessons learnt from victim support actions and investigations are fed-back into policy improvement, process revisions, and organizational change.

12. Perform any other duties as assigned.



Advanced university degree (Master’s level or above) in social sciences, social work, applied psychology, law, gender studies, medicine, or a related field relevant to the functions of the position.

Postgraduate studies or specialized training in assistance to victims of sexual misconduct.


1. At least 10 years of national and international professional and progressive work experience in the management of the provision of victim/survivor assistance, which may include work with children and adults who have witnessed or experienced exploitation and abuse 
2. Experience in the delivery of programs in complex humanitarian or development contexts 
3. Experience conducting awareness raising and training on sensitive issues such as sexual exploitation and abuse, and/or child abuse.

1. Experience in the provision of strategic guidance and technical advice in a complex, large organization
2. Experience in institutional change management
3. Strong ability to unite and coordinate diverse stakeholders around a common vision and goals
4. Experience in advocacy, policy development, and the running of operations in the context of sexual misconduct prevention and response.


1. Additional competencies:
2. Driving the Organization to a successful future
3. Promoting innovation and Organizational learning
4. Describe the essential knowledge and the skills specific to the position
5. Expert knowledge of support interventions for victims of sexual abuse, sexual exploitation, sexual harassment and sexual violence
6. Strong analytical skills and a solid understanding of risks, constraints, and obstacles to the institutionalization of a change in organizations
7. Excellent process and programme management skills and ability to work with colleagues across WHO and other organizations
8. Demonstrated ability to conduct research that leads to learning, process improvements, and accountability
9. Excellent negotiation skills and ability to convene stakeholders and facilitate change among UN, NGOs, national health authorities, donors, and other actors.

WHO Competencies

1. Teamwork
2. Respecting and promoting individual and cultural differences
3. Communication
4. Producing results
5. Building and promoting partnerships across the organization and beyond

Use of Language Skills

1. Expert knowledge of English. 
2. Expert knowledge of French.

Expert knowledge of any other UN language.


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 92,731 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 6769 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

DEADLINE: 25 October, 2023

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