100 Mobile Officer Positions At The Department Of Home Affairs
Perform daily trips and post-trip vehicle inspections and ensure that the Mobile Unit is in the best safety condition at all times.
100 Mobile Officer Positions At The Department Of Home Affairs
Responsibilities
The successful candidate will be responsible for the following specific tasks: • Supervise and administer the daily operations of Civic Services functions within the Mobile Offices, Identity Document, Birth, Marriage and Death (BMD) and Passport application processes • Supervise and monitor operations in different service points • Management of queues for clients visiting the office and daily operation of the office • Ensure that the Mobile Office is properly maintained and examined to render services • Perform daily trips and post-trip vehicle inspections and ensure that the Mobile Unit is in the best safety condition at all times • Implement effective risk and compliance in line with the relevant practices • Facilitate the provision of client services to service points • Operate the specialised equipment in the front and back office as required • Drive the mobile unit to the required service point and ensure that the mobile unit is set up at the required location at the scheduled time • Ensure that clients embark and disembark (i.e. disabled clients) the mobile units where required • Maintain relationship with various internal and external stakeholders • Comply with relevant Civic Services frameworks • Supervision of resources (human and physical) within the unit.
Requirements
An undergraduate qualification in Public Administration / Public Management / Operations / Human Resources / Business Management at an NQF Level 6 as recognised by SAQA • One year clerical experience will be an added advantage • Experience in client and customer service environment will be an added advantage • Sound knowledge of the Batho Pele Principles • A valid driver’s licence (Code 10) and a valid Public Driver Permit (PDP) • Basic knowledge of Public Service Regulations • Basic knowledge of the Departmental Legislation and Prescripts (Civic Services) • Basic knowledge of Human Resource Regulatory Framework Knowledge of Civic Services Operations • Basic knowledge of Civic Services Prescripts.
DEADLINE: 28 March 2024
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