Graduate Trainee Programmes at FAIS Ombud
Marketing and Communication Graduate Trainee
The Office of the Ombud for Financial Services Providers (FAIS Ombud) was established in terms of the Financial Advisory and Intermediary Services Act, 37 of 2002 (the FAIS Act). Its objective is to consider and dispose of complaints in a procedurally fair, informal, economical, and expeditious manner and by reference to what is equitable in all circumstances.
Job Description
In order to discharge its mandate, the FAIS Ombud seeks to appoint Graduate Trainees as part of the Graduate Training Programme. This is a structured programme specifically designed to produce a pipeline of competent trainee entrants to the labour market.
Duration – The duration of the programme is twelve (12) months.
Roll out of the Programme: Recommended candidates will be given an opportunity to learn under a dedicated mentor. Graduates will be assigned to the marketing and communications Department and exposed to various competency-based training.
Benefits of the programme:
- Exposure to working in a target-driven environment on complaints received by the public against financial service providers and to move same towards a resolution in a procedurally fair, informal, economical and expeditious manner.
- Working in a team of experienced lawyers, financial planner(s), Investigators and negotiators.
- Opportunity to be part of an established statutory office and a Mentorship Programme.
Key Performance Areas:
- Content Creation: Develop engaging and compelling content for various marketing channels, including social media, emails, and promotional materials.
- Social Media Management: Assist in managing and growing our social media presence by creating and curating relevant content.
- Campaign Support: Collaborate with the marketing team to support the planning and execution of marketing campaigns.
- Market Research: Conduct research to identify market trends, competitor activities, and customer preferences.
- Communication Coordination: Work closely with the communications team to ensure consistent and effective messaging across all channels.
- Outreach Programmes: Plan and coordinate outreach initiatives to engage with the community, partners, and target audience.
Requirements
- Diploma (NQF 6) or Degree (NQF 7) in Marketing, Communications, Journalism or related field.
- South African citizen with a valid South African Identity document.
- Passion for public service and an interest/desire to work in the Financial Sector.
- Strong academic background and high levels of integrity.
- Must be able to work in a stressful environment, willing to learn and work extra hours.
- Energetic, self-driven and deadline driven.
- Must be computer literate.
Click here to visit FAIS Ombud website to apply
Supply Chain Management Graduate Trainee
Requirements:
- Diploma (NQF 6) or Degree (NQF 7) in Supply Chain Management or Logistics.
- South African citizen with a valid South African Identity document.
- Passion for public service and an interest/desire to work in the Financial Sector.
- Strong academic background and high levels of integrity.
- Must be able to work in a stressful environment, willing to learn and work extra hours.
- Energetic, self-driven and deadline driven.
- Must be computer literate.
Key Performance Areas:
- Demand Planning: Forecasting and anticipating customer demand to ensure adequate inventory and production levels.
- Supplier Selection: Choosing reliable and cost-effective suppliers.
- Negotiation and Contract Management: Establishing favorable terms with suppliers.
- Supplier Performance Monitoring: Tracking supplier performance to ensure quality and on-time delivery.
Click here to apply
CLOSING DATE: 15 April 2025
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