Do you have previous client service experience? If yes, then apply for the Service Consultant Position advertised by Capitec Bank | Youth Opportunities
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Do you have previous client service experience? If yes, then apply for the Service Consultant Position advertised by Capitec Bank

Do you have previous client service experience? If yes, then apply for the Service Consultant Position advertised by Capitec Bank


YOU MUST HAVE: Demonstrated track record of engaging in a sales and client facing environment


Do you have previous client service experience? If yes, then apply for the Service Consultant Position advertised by Capitec Bank

Purpose Statement

  • To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better  
     

Experience

Minimum:

  • 3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered”

Ideal:

  • More than 1 year’s client service experience within a retail/ financial/ banking environment
  • Demonstrated track record of engaging in a sales and client facing environment 

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

  • A relevant tertiary qualification in Commerce or Similar
  • Certification in Finance or Banking

Knowledge

Minimum:

  • Knowledge and understanding of:
    • Basic calculations
    • Retail/consumer service environment

Ideal:

  • Knowledge and understanding of:
    • Capitec Bank Products
    • Internal business processes and procedures
    • Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)

Skills

  • Communications Skills
  • Interpersonal & Relationship management Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment

  • Clear criminal and credit record
  • Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

DEADLINE: Not Specified

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