20 Call Centre Learnership Positions: Clover is calling new talent to be part of the Call Centre Learnership (Grade 12 or equivalent NQF4)
Clover is calling new talent to be part of the Call Centre Learnership (Grade 12 or equivalent NQF4)
At the end of the learnership, individuals will have achieved the NQF qualification and gained experience in a world class Call Centre.
Clover is calling new talent to be part of the Call Centre Learnership (Grade 12 or equivalent NQF4)
Clover is calling new talent to be part of the Call Centre Learnership. The successful applicants will spend the duration of the learnership at Clover’s Call Centre offices based in Constantia Park and they will also attend classes as prescribed. At the end of the learnership, individuals will have achieved the NQF qualification and gained experience in a world class Call Centre.
Requirements
- Grade 12 or equivalent NQF4
- Grade 12 / Matric completed in the past 7 years (2017 – 2023)
- Average of 60% for English and Maths or Maths Literacy
- Computer literacy (Advanced)
- Currently unemployed
Duties and Responsibilities
Provide a high level customer service
- Handle all inbound and outbound interactions
- Resolve queries and complaints via the relevant stakeholders
Capture and confirm customer orders
- Capture orders accurately and on time according to the daily call list
- Inform customers of account on hold
- Confirm customer orders as per standard operations procedures
- Inform relevant stakeholders of issues pertaining to their orders
Sell Clover and Principal products as per customer ranging
- Offer new or additional products (describe features and special offers)
Promote teamwork and cooperation
- Assist team members to obtain team results
- Share the responsibility to get the job done
- Support team values
- Participate in team meetings
- Take responsibility for visual management of information
DEADLINE: 07 February 2024
If you want more similar opportunities for young South Africans, please CLICK HERE to join Youth Opportunities Hub Global WhatsApp Group
Do you also want to receive opportunities via Email? CLICK HERE TO REGISTER YOUR EMAIL
Click Here to Follow our LinkedIn Page
MORE OPPORTUNITIES: VW Youth Employment Services (YES) Programme For Young South Africans: The Applications Are Being Made Through Afrika Tikkun Services
MORE OPPORTUNITIES: YES PROGRAMME VACANCIES for South African Unemployed Youth between 18 to 35 years (Wits Health Consortium)
